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About us

Home » About us
  • We have more than 10,000 products and all the big brands of pet food and supplies for you to pamper your pet!
  • We have a special subscription called Bottomless Bowl. It makes sure you always have pet food and won't run out.
  • We bring everything right to your door and give free delivery for orders over £59.99.
  • We're committed to great customer service.
  • We care about the environment and our local area. We reuse boxes for packing your orders, so if something seems missing, check inside the box!
  • We're all about giving you great service. We believe customers are always right and want you to have the best online shopping experience.
  • We don't like how expensive pet stuff can be in supermarkets, so we keep our prices low.
  • We want to make buying pet stuff quick and easy. Our website is simple to use and we're fast at getting your stuff to you.
  • Pets come first for us. We're pet owners too, so we get how important they are. We'll always give your pet the best service.
  • We believe in helping charities. We support Dogs Trust and sponsor local guide dogs. Plus, we want to make it easier for people to rescue pets by lowering the cost of pet supplies.
  • 1. Great Savings
  • We work really hard to give you the best prices so you and your pet get great value every day.
  • 2. Super Fast delivery
  • We're proud of how quickly we deliver. Almost all our orders go out the same or next day. Then our courier takes over, offering express delivery in 24 to 48 hours. You can track your parcel live to see where it is.
  • 3. Free delivery when you spend over £59.99
  • Most of our customers spend over £59.99, so we decided to offer everyone free delivery. This helps everyone save more, with no surprise delivery fees at checkout!
  • 4. Huge Selection
  • We have more than 10,000 products from over 100 brands, unlike your nearby supermarket. It's very unlikely that we don't have the brand you're looking for.
  • 5. Bottomless Bowl
  • We're the only company offering a recurring order service. Getting pet food has never been easier! No need to carry heavy bags home from the store anymore. We'll deliver it to your door the next day.
  • 6. Easy to Use Website
  • We've made our website really easy to use. Buying pet food shouldn't be confusing.
  • 7. No ‘0845’ numbers to call.
  • When you call us, you talk directly to the people who can help you. No waiting on hold for ages, and no expensive phone numbers to call.
  • 8. 2-Click Re-order
  • If you've shopped with us before, you can reorder what you bought with just two clicks. We made it as easy as possible, but we couldn't make it one click!
  • 9. Incredible Customer Service
  • When you call us, a friendly team member will answer. We respond to emails fast and always try to find the best deal for you. If there's an issue with your delivery, we'll fix it right away—that's our promise.
  • 10. We Care!
  • We care about you, your pet, and the environment. That's why we've made our website easy to use, offer the lowest prices, reuse boxes for packing, and deliver quickly. We hope you can see how much we care!
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